Sophia Zyprus
A WhatsApp AI assistant for Zyprus Property Group. Agents can prepare property listings and client documents, and access Cyprus property-tax tools within the conversation.
- 12 weeks
- 2025
- Property
- Cyprus
The challenge
Agents at Zyprus Property Group required a faster way to create property listings, generate client documents and calculate Cyprus-specific taxes (VAT, transfer fees, capital gains) while working in the field.
Our solution
Sophia is a WhatsApp AI assistant on a secure foundation. Agents send property details and photographs on WhatsApp; Sophia creates draft listings on the Zyprus website, generates Word documents such as viewing forms and marketing agreements, and calculates Cyprus property taxes, all within the conversation.
- Operates on WhatsApp
- Client document templates
- Property listing uploads
- Cyprus tax calculators
The approach
WhatsApp integration
Connected WhatsApp messaging with support for Word document attachments.
Listing uploads
Built a listing tool that publishes directly to the Zyprus website.
Document generation
Implemented document templates for tasks such as viewing forms and marketing agreements.
Tax calculators
Built calculators for Cyprus VAT, transfer fees and capital gains.
Key insights
WhatsApp is the primary channel of communication in the Cyprus property sector, so agents were already using it daily.
- Generating documents from the conversation removed the manual completion of templates and the handling of email attachments.
- Permissions by region ensure that agents upload only properties in their assigned areas.
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